Quality of Work Life in Tehran University of Medical Sciences Hospitals’ Clinical Laboratories Employees

Objective: A high quality of work life (QWL) is essential for organizations to continue to attract and retain employees. In health organizations, such as hospitals, specifically clinical laboratories, QWL has been described as referring to the strength and weakness in total work environment. Health professionals such as clinical laboratories’ employees are exposed to critical influence and pressures when socialized into work environment. The requirements of CLIA and JCAHO have focused labs attention on the need for a formal system of employees’ QWL assessment and documentation. The objective of this study was to look into positive and negative attitude of Tehran University of Medical Sciences Hospitals’ Clinical Laboratories’ employees from their quality of work life (QWL). Methodology: A cross – sectional, descriptive and analytical study was conducted among 65 Employees by questionnaire consist of 30 elements of QWL at 15 Tehran University of Medical Sciences(TUMS) Hospitals’ Clinical Laboratories during 2005-2006. The respondents were asked to determine impact on their overall quality of work life. The data was analyzed and saved by SPSS software. Results: Most of the employees (79.7%) without executive position are more unsatisfied with their QWL. There is (80%) expressed that they were very unsatisfied with their job environment and 96.9% of the respondents indicated that their pay was not fair and 92.3% of them believed that they were unsatisfied with cash payment to them. Two third of the employees expressed that they were unsatisfied with their environment and occupational health. Conclusion: TUMS Hospitals’ Clinical Laboratories’ Employees responding to this survey have a poor quality of work life. This indicates that majority of employees are not satisfied with most aspects of work life.